Privacy Policy

Effective date: April 1, 2019

Last updated: October 10, 2019

PRIVACY POLICY

If you live in a country in the European Economic Area (which includes the European Union), and any other included country or territory (collectively referred to as the European Region), your Services are provided by Cypherdog Poland Limited (“Cypherdog Poland”), which is also the data controller responsible for your information when you use our Services.

If you live in any other country, except those in the European Region, your Services are provided by Cypherdog Inc., which is also your data controller responsible for your information when you use our Services.

This Privacy Policy applies to all of our Services unless specified otherwise.

Please also read Cypherdog’s Terms of Service (“Terms”), which describes the terms under which you use our Services.

Information We Collect

Cypherdog must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services. The types of information we receive and collect depend on how you use our Services.

Information You Provide

  • Your Account Information. You provide your e-mail address and basic information (including a profile name) to create a Cypherdog account.
  • Your Messages. We do not any your messages to our Services to you. Once your messages (including your chats, photos, videos, voice messages, files, and share location information) are delivered encrypted to other Cypherdog user, they are deleted from our servers or memory RAM. Your messages are stored on your own device. If a message cannot be delivered immediately (for example, if you are offline), we may keep it on our servers for up to 3 days as we try to deliver it. If a message is still undelivered after 3 days, we delete it. We offer end-to-end encryption for our Services, which is on by default, when you and the people with whom you message use a version of our app released after April 2, 2016. End-to-end encryption means that your messages are encrypted to protect against us and third parties from reading them. Learn more about End-to-End Encryption and Businesses on Cypherdog.
  • Your Use Of Our Payments Services. If you use our payment services available in your country, we process purchase and transaction information as described in the applicable Payments Privacy Policy.
  • Customer Support. You may provide us with information related to your use of our Services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.

How The General Data Protection Regulation Applies To Our European Region Users

Our Legal Bases For Processing Information

We collect, use, and share the information we have as described above:

  • as necessary to fulfill our Terms;
  • consistent with your consent, which you can revoke at any time;
  • as necessary to comply with our legal obligations;
  • occasionally to protect your vital interests, or those of others;
  • as necessary in the public interest; and
  • as necessary for our (or others’) legitimate interests, including our interests in providing an innovative, relevant, safe, and profitable service to our users and partners, unless those interests are overridden by your interests or fundamental rights and freedoms that require protection of personal data. Learn More

Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

Updates To Our Policy

We will notify you before we make changes to this Privacy Policy and give you the opportunity to review the revised Privacy Policy before you choose to continue using our Services.

 

Contact Information

If You Are In The European Region

The Data Protection Officer for Cypherdog Poland can be contacted here.

If you have questions about our Privacy Policy, please contact us or write us here:

Cypherdog Sp. z o.o., Plac Solny 14/3, 50-062 Wrocław, Poland

Attn: Privacy Policy 

 

If You Are Outside The European Region

If you have questions about our Privacy Policy, please contact us or write us here:

Cypherdog Security Inc., 2040 Martin Ave, Santa Clara, California 95050, United States of America

Attn: Privacy Policy 

 

General contact form: https://cypher.dog/contact/

Cypherdog’s Data Protection Officer contact: dpo@cypher.dog

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